01 — PORTAL
Branded portal, AI answers citing your real docs and screenshots, tickets, widget. Flat price. Every seat. Every resolution. Included.
60 seconds. No signup to try it. 14-day trial — no card.
Type your domain. Watch this portal rebuild as yours.
00 — THE NUMBERS
02 — ANSWERS THAT CITE
Half of good documentation isn’t text. It’s the annotated screenshot, the architecture diagram, the pricing table. Every other RAG tool strips them out at import and answers from the leftovers.
SupportFlow keeps them. Images and tables survive import, get vision-captioned and indexed, and come back inside the AI’s answer — cited, scored, and shown to your user.
Where do I download last month’s invoice?
Go to Settings → Billing, then open the Invoices tab. Each month has a Download PDF button on the right — here’s exactly where it is:
HOW IT WORKS — 60 SECONDS
We read your site, pull your name, logo, and brand color, and stand up a portal at help.yourapp.com.
Drop in what you already have. Screenshots, diagrams, and tables come through untouched — then get captioned and indexed.
Your help center is up: searchable KB, AI chat that cites sources, a widget for your app, tickets for the rest.
THE WHOLE DESK — KB · TICKETS · WIDGET · COPILOT
A real, hosted help center on your domain. Articles imported from PDF, DOCX, Markdown, or URL, organized and searchable by meaning — not keyword roulette.
The AI answers from your docs and cites its sources. When it isn’t confident, it hands the thread to you instead of guessing.
Email-to-ticket, built in. Every email to support@yourapp.com lands as a ticket with the customer’s history attached.
SUPPORT@ → TICKETOne script tag puts search, AI answers, and ticket submission inside your app. No iframe jank, matches your brand.
<script src="sf.js">For the tickets a human takes, the copilot drafts the reply from your docs — you edit, you send, you stay in charge.
DRAFTED · YOU APPROVEThis is our own support portal, running on SupportFlow. We don’t have a logo wall yet, and we won’t fake one — the portal answering your question is the proof. Go ask it something hard.
Ask our portal something hard →03 — ONE FLAT PRICE
Support tools bill you twice for growing: per seat when you hire, and per resolution when the AI does its job1 2. Neither number is knowable in advance.
SupportFlow is one flat plan — every seat, every resolution included3. Hire three more agents, let the AI close twice as many tickets: same number in December. That’s the whole model.
List prices, itemized. Check our math.
Per-seat vendor1
SupportFlow3
PLANS — MONTHLY, FLAT
One help center. Full AI answers. For one product.
$99/MO
Unlimited seats. Email channel. Your domain. One flat number, whatever your headcount.
$299/MO
FAQ — STRAIGHT ANSWERS
A hosted help center for your SaaS: branded knowledge-base portal, AI chat that answers from your docs with citations, tickets (including email-to-ticket), and an embeddable widget. Paste your URL, import your docs, and it’s live — in about a minute, not a quarter.
1 credit = 1 AI answer. Starter includes 750/mo, Team 3,000/mo, Agency 10,000 pooled across clients. KB browsing, search, and tickets never use credits — only AI-generated answers do. Need more? Top up at $10 per 500 credits, no tier jump required.
Most tools charge you twice for growing: per seat when you hire, and per resolution when the AI closes a ticket. A five-person team on a per-seat tool runs $695/mo before a single AI fee. SupportFlow is one flat plan with every seat and every resolution included — $299 whether you have three agents or thirty. Their bill is a guess; ours is a number.
They survive. Images, diagrams, and tables in your PDFs, DOCX, and Markdown are preserved on import, vision-captioned so the AI understands their content, and cited inside answers with confidence scores. Most RAG tools strip them and answer from the surrounding text — which fails exactly when the screenshot is the answer.
No. Your help center and widget work without any end-user login. If your app has authenticated users, a JWT handoff identifies them silently — they get personalized support and ticket history without ever seeing a signup form.
You get 14 days of Team, no card up front. When it ends, pick a plan and nothing changes — or don’t, and your portal pauses. Your content stays put either way, and you can export everything whenever you like. No surprise charges, because we never had your card.
LAST BAND — YOUR TURN
60 seconds. No signup to try it. 14-day trial — no card.